Business Support Assistant

ASA Recruitment’s client, a Public Sector organisation in Glasgow, Livingston, or Dundee is currently looking to recruit a Business Support Assistant on a hybrid basis, on an initial 6‑month contract (with potential extensions) on a rate of c.£14.93/hour PAYE (based on experience).

Responsibilities

• Process requests for travel and accommodation through the Travel services contract, researching options and communicating confirmation of bookings with relevant advice.
• Regularly engage with staff and provide a central customer enquiry point for the unit.
• Support the directorate, collate and relay feedback, attend meetings.
• Supporting the wider team by providing cover, for example, for Reception or Enquiries.
• Contribute to the continuous improvement of working processes and practices of the wider team and organisation.
• Collating and processing data and maintaining databases (e.g. survey and evaluation responses, event attendees and engagement).
• Answering internal and external enquiries via email, telephone and in person.
• Liaising with colleagues and external customers.
• Raising, tracking and receipting Purchase Orders (Oracle).
• Arrange payment of invoices.

Essential Experience

• Excellent organisational skills with the ability to manage your workload, using your own initiative to balance competing priorities and ensure deadlines are met.
• Excellent verbal and written communication skills, with the ability to build good working relationships with both internal and external stakeholders and collaborate effectively.
• Experience of working in a fast‑paced office environment, proficient in the use of Outlook, Word and Excel IT packages.
• Using problem‑solving skills you will regularly analyse information to produce reports and recommendations to improve systems, processes and performance.

Desirable Experience

• Adaptable to changing requirements.
• Strong attention to detail.

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