Facilities Team Member

Company: Unite Students
Apply for the Facilities Team Member
Location: Leeds
Job Description:

At Unite Group, we create Home for Success through our student accommodation brands, Unite Students and Hello Student. This opportunity is with our Unite Students or Hello Student brand.

Location

Leeds

Contract Type

Permanent

Working Hours

37.5 hours per week, working 5 days out of 7, between the hours of 8am and 8pm. Weekends will be required on a rota basis.

Salary

Competitive + bonus + benefits

Essential

A full UK driving license

Responsibilities

  • Perform General Maintenance Tasks: Carry out basic joinery, plastering, plumbing, electrical repairs, and reactive maintenance to ensure buildings are safe, secure, and well-maintained.
  • Ensure Health and Safety Compliance: Maintain a safe environment by completing monitoring, responding promptly to safety-related calls, and adhering to all relevant policies and procedures.
  • Deliver Excellent Customer Service: Connect with students and colleagues, respond to maintenance requests and student feedback, and provide support with a positive and approachable attitude.
  • Use Digital Tools and Procedures: Log maintenance issues accurately using PDA apps and complete planned inspections, reporting any remedial work to the appropriate engineer.

Your background

You don`t need to fit a box or follow a traditional path – what matters most is your mindset. We`re looking for curiosity, openness to learning, and the drive to make a difference. Whether you`re solving problems, leading change, or supporting our students day-to-day, it`s your attitude and approach that will help shape something bigger.

To Be Successful In This Role

  • Hold a Valid UK driver`s license – essential for traveling between sites.
  • Basic technical maintenance skills – including joinery, plastering, basic domestic plumbing, and completing like-for-like electrical changes with attention to safety and proper documentation.
  • Knowledge and adherence to Health and Safety legislation – ensuring a safe working environment and compliance with legal standards.
  • Experience in general maintenance and customer-facing roles – demonstrating the ability to work effectively while delivering top customer service.
  • Strong problem-solving and communication skills – capable of addressing maintenance issues efficiently and interacting professionally with stakeholders and colleagues

Benefits

  • A performance-related bonus paid twice a year
  • 25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent)
  • A generous pension scheme where contributions between 4% and 11% depending on how much you save
  • Life assurance worth 4 times your salary
  • Share save scheme giving you access to purchase Unite Students shares at a discounted rate
  • Enhanced Family Leave – including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
  • Medicash (Health Cash Plan) – access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
  • An Employee Assistance Programme (EAP) to ensure that you`re supported as much as possible when you need it
  • Free volunteering day per year to make a difference!
  • Access to our online platform that provides access to a range of retail and hospitality services at a discounted premium

Once you’ve joined US, you’ll also gain access to an extensive suite of essential learning to get you ready to take on your day to day, as well as wider catalogue to explore and elevate yourself and your career!

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Posted: July 13th, 2026