Role Overview:
Operating within a fast-paced environment this role is responsible for delivering response maintenance repairs, ensuring repair requests are carried out efficiently and cost-effectively whilst delivering a first‑class service to our customer. This role will provide a plumbing service for construction and maintenance in domestic, commercial and industrial building, while upholding safety guidelines and complying with codes and regulations.
This role is based from the Derry/ Londonderry depot.
Hours of work: 8.00am – 5.00pm, Monday to Friday
Key Activities / Responsibilities:
- Working on void and tenanted properties
- Working with other team members to provide a courteous and considerate service to clients and tenants
- Residential plumbing and heating fault finding
- Repairs, replacements and servicing
- Installation of toilets, baths, basins, cold water storage systems, etc.
- Legionella testing
- To ensure areas of work are left clean and tidy at the end of the day
- Working under instruction to meet the needs of the client
- Observe the highest levels of health and safety, and use appropriate safety equipment
- Ensure accurate completion and timely submission of any relevant site-based or company documentation electronically or paper based as per requirements of the contract
- To perform the job in accordance with the company’s policies and procedures, especially the Equal Opportunities and Dignity at Work Policy.
- To perform any other duties as may be reasonably required from time‑to‑time.
Education / Experience:
Essential Criteria
- Be time served or appropriately qualified and be able to demonstrate relevant experience
- Previous experience working within construction industry
- Knowledge of domestic & commercial plumbing systems
- Evidence of delivering high levels of customer service.
- Valid CSR Card
- Full driving license
Desirable
- Experience in the social housing sector
- Experience using a PDA /smartphone / mobile working device.
- Access NI clearance preferable
Skills / Competencies:
- Basic IT skills
- Demonstrate reliability, flexibility and adaptability
- Have adequate literacy and numeracy skills
- Effectively manage time in order to meet deadlines
- Excellent team working skills
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