Hybrid Customer Experience Advisor

Company: British Business Bank
Apply for the Hybrid Customer Experience Advisor
Location: London
Job Description:

The British Business Bank is seeking a Customer Service Advisor in London. You will be part of the Customer Experience Team, delivering a positive, multi-channel service to applicants and Business Support Partners across telephone, email, and webchat.

Working on a hybrid model, you will attend the office about 2 days per week, handle routine inquiries, and work toward targets while upholding Consumer Duty and high-quality service.

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Posted: July 13th, 2026