Explore rewarding career opportunities with Eastern Security Services. We are a family-owned company dedicated to protecting our communities across Upstate and Western New York. Whether you are based in Syracuse, Rochester, Buffalo, or Corning, we provide the training, support, and professional environment you need to excel in the security industry. View all open positions in your area below and start your journey with us today.
Job Summary
As an Installation Technician, you will play a vital role in protecting people, property, and assets by installing, testing, and servicing advanced security and life‑safety systems. These include intrusion detection, fire alarm systems, video surveillance, access control, intercom, mobile surveillance trailers, and weapons detection systems.
Location / Travel
This position is 100% onsite and reports to our Rochester location with regional travel to client job sites.
Salary Range
$30 per hour – $40 per hour
Responsibilities
- Travel to residential and commercial customer locations in the Syracuse area and surrounding regions to perform installations and service work
- Run wiring, mount devices, and install a variety of systems, including intrusion alarms, fire alarms, video surveillance, access control, and intercom systems
- Ensure every installation meets high‑quality standards through thorough testing and calibration
- Talk over, upgrade, or seamlessly integrate with existing security systems
- Deliver exceptional customer service by offering clear explanations, troubleshooting issues, and occasionally providing training on how to use their systems effectively
- Set up mobile and desktop applications for system monitoring and management
Basic Qualifications
- High School Diploma or GED
- Comfortable working outdoors – occasionally in the rain or snow
- Comfortable working from heights on ladders or aerial lifts, or in small spaces
- Self‑motivated to learn new technology
- Must maintain a clean, professional image with external and internal customers
- Ability to travel as required
- Ability to work overtime as required and participate in on‑call schedule after six months
- Excellent communication (verbal and written) and interpersonal skills
- Must possess and maintain a clear driver’s license and safe driving record
Preferred Qualifications
- Two‑year Associate Degree
- Previous alarm installation and service experience
- OSHA 10 or OSHA 30 certification
What Awaits You at Eastern Security
- Comprehensive Benefits Package: medical, dental, vision, and life insurance, employee assistance program, 401(k) with company matching, and more
- 3 weeks of PTO during first full year of employment – including vacation, sick/personal leave, paid holidays and floating holidays
- Industry‑leading pay with monthly bonus opportunities and annual performance reviews
- Company vehicle, gas card, phone, and laptop
- Paid on‑the‑job training
- An open door to management – you are always heard and respected
- Commitment to maintaining a safe and supportive work environment
Employers Disclaimer
- All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
- This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by their supervisor.
- This document does not create an employment contract, implied or otherwise, other than an “at‑will” employment relationship.
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