Service Delivery Lead: Operations & Improvement

Company: Your World Recruitment Group
Apply for the Service Delivery Lead: Operations & Improvement
Location: Preston
Job Description:

Your World Recruitment Group is seeking a Service Delivery Manager to lead the day-to-day operational delivery of the Service Delivery function. This role focuses on maintaining high service standards, improving processes, and ensuring patient and client experiences remain exceptional.

You will oversee service delivery processes, performance, complaints handling, workforce planning and quality assurance across the Service Delivery function, reporting to the Head of Services.

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Posted: July 11th, 2026