Banking Customer Experience Advisor

The Customer Service Advisor at Allica Bank will provide 1st line support for Retail and SME customers via chat and phone, handling enquiries and resolving issues to ensure a smooth customer experience. You will work with core banking processes including account servicing, payments and KYC referrals, while contributing to process improvements and upholding the bank’s values in every interaction.

Flexibility for hybrid working and a supportive team environment are offered as part of our

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