Analyst, Trading Operations

Job Description

Position: Trading Operations Analyst (Zambian division).

Reporting to the Lead, Trading Operations of FQM Trading Operations.

Key Responsibilities

• Contract Administration & Documentation: Coordination of sales contracts for metal products, verification of counterparty documentation (invoices, certificates, assay reports, transport documents, etc.), preparation and management of trade documentation such as bills of lading, certificates of origin, invoices, inspection reports, presentation of documents to banks against letters of credit, ensuring compliance with international trade regulations, company policies, and internal controls.
• Logistics: Monitoring and reconciling inventory movements, shipment schedules, and delivery timelines; arranging inspection, sampling, assaying, and umpire duties; coordinating end‑to‑end shipments for physical metal trades by vessel, truck, rail; tracking actions and updating data in internal systems; managing ad‑hoc issues such as delays, missing documents, or delivery discrepancies.
• Trade Finance: Invoicing while observing payment terms (holding certificates, payment commitments, letters of credit, bank collections, open account, etc.) and exposure monitoring.
• Relationship Management: Building and maintaining relationships with multiple counterparties internationally (suppliers, receivers, service providers); liaising with freight providers, inspection companies to ensure timely and accurate execution; collaborating with colleagues across FQM corporate offices globally and African mining operations.
• System Administration, Reporting & Performance Monitoring: Maintaining Excel file models and accurate records in FQM ERP (Mineman); preparing reports summarizing key findings, insights and recommendations; monitoring key performance indicators related to metal operations, trading activities and sales contracts; providing regular updates and insights to management.
• Data Analysis: Conducting in‑depth analysis of metal production data, sales contracts and market trends to identify opportunities for process optimisation and efficiency improvements.
• Continuous Improvement: Proactively identifying opportunities for process improvement and innovation within metal operations, driving initiatives to enhance operational efficiency, reduce costs and increase profitability.

Qualifications

• Undergraduate or bachelor’s degree in mathematics, engineering, geology, business/supply chain, economics or a related field.
• Postgraduate/master’s degree desirable.
• 1‑5 years’ experience in base metals or commodities operations/logistics or background in metals/mining companies or commodity trading houses.
• Strong data analytics capabilities and proficiency with Excel.
• Knowledge of base metals markets, international logistics, Incoterms, and trade documentation.
• Experience using trading platforms and ERP systems (Mineman advantage).
• Knowledge of Bloomberg and other industry data packages preferable.
• Ambitious, focused, detail‑oriented, and proactive with a solution‑driven mindset.
• Strong written and verbal communication skills; able to articulate ideas confidently and concisely.
• Collaborative, highly adaptable to a dynamic high‑pressure environment; able to manage multiple concurrent trades and operate autonomously.
• Comfortable with ambiguity, naturally numerate; able to work in an international, multicultural context.

Working Conditions & Other Requirements

• Fast‑paced: intraday execution with hard deadlines; same‑day contract, payment and delivery cycles.
• Multi‑channel communication, high‑value and high‑volume transactions requiring precision and fraud awareness.
• High pressure and constant cross‑functional interactions.
• Right to work in applicable region without visa sponsorship.
• Mobile and willingness to work and travel across FQM operations worldwide.
• Fluency in English required; proficiency in other languages highly regarded.
• Willingness to perform work scope outside core responsibilities.

Benefits

• Competitive base compensation and financial incentives including discretionary bonuses and long‑term share plan.
• Attractive benefits package and leave options aligned with local market best practice.
• Performance‑based culture with flexible working environment as per business requirements.
• Diversity and inclusion commitment.

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