Customer Experience Tools Architect

RS UK & Ireland is hiring for a Process & Configuration Analyst to support the delivery, development and administration of customer-facing technology across multiple channels. Based in the UK with hybrid working options (London, Corby or Manchester), the role focuses on optimising service tools and driving continuous improvement in the customer experience.

You will work in a diverse Service Effectiveness Team across EMEA, collaborating with stakeholders to meet strategic roadmaps, manage change

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