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Date: 28 May 2026
Location: Newcastle Upon Tyne, GB, NE99 1AB
Company: CLARINS
The role:
Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Pro‑active and enjoy exploring new sales opportunities
- Customer‑focused and results‑oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evening
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You – Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
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