Arrears Resolution Specialist – Customer Care

Company: Billing Finance Limited
Apply for the Arrears Resolution Specialist – Customer Care
Location: Northampton
Job Description:

Billing Finance Limited is seeking a customer-focused advisor to support customers daily, answering questions and understanding arrears to provide suitable solutions for financial health. The role emphasizes empathy, strong communication, and aiming for first-class outcomes within our collections team.

You will manage a daily queue, contact customers to discuss payments or plans, and may work with debt agencies, ensuring alignment with company policies and affordability.

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Posted: July 10th, 2026