Responsibilities
- Liaise with clients in a timely, professional and courteous manner.
- Type and amend attendance notes, letters, faxes, presentations and other documents as required, using Microsoft Office and the DMS.
- Regularly, frequently and accurately maintain and update correspondence and other filing.
- Maintain confidentiality of commercially sensitive or secret matters.
- Transcribe audio dictation and copy‑type letters, memos and reports and prepare signed correspondence for dispatch.
- Liaise with other departments where required.
- Maintain client contact details on CRM (Interaction) database.
- Photocopy, fax and file.
- Prepare monthly bills.
- Check for monies on account to see whether bills have been paid.
- Work under pressure to meet deadlines.
- Provide support as required by fee‑earners and work with other secretaries/paralegals in the department.
Qualifications
- Strong academic record; LPC/SQE qualified preferable.
- Experience working as a contentious paralegal desirable.
- Experience carrying out document review (particularly using Relativity) and disclosure desirable.
- Excellent attention to detail and organisational skills.
- Ability to effectively manage own workload.
- Ability to communicate effectively with people at all levels.
- Ability to work independently and as part of a team.
- Personable and confident, able to build relationships with partners/key stakeholders.
- Resilient and calm under pressure.
- Adaptable and flexible approach.
- Pro‑active and takes initiative.
- Proficiency in Microsoft packages including Word, Excel, Outlook and Internet Explorer.
- Experience with Document Management Systems is an advantage.
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