Company: Ascent People Ltd
Location: East Midlands
Job Description:
International Software House in the Nottingham area is seeking a Service Desk Manager to lead a 20‑strong 1st/2nd line team within a busy ITIL environment. You will drive service excellence, manage client relationships and deliver SLA/KPI targets in a B2B context.
The role offers a base salary of 35–40k, private pension, health cover, 25 days holiday and additional benefits. Excellent training and opportunities in a growing UK software house are on offer.
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Posted: July 16th, 2026