Customer Operations Manager — Data-Driven Leader

Miele, a family-owned global premium appliances company, is seeking a Customer Operations Manager in Abingdon (moving to Reading in mid-2027). You will lead Planning, Customer Resolutions and Back Office teams, oversee outsourced partners, and translate strategy into actionable priorities to improve customer outcomes and operational performance.

You will drive governance, leverage data and insight, and foster a high-performing, customer-focused culture while supporting the 3rd line support team

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