Customer Care Manager: Lead a High-Impact Contact Centre

Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars, is seeking a Customer Care Manager in Derby. You will lead the Customer Care Contact Centre, drive performance, recruitment, coaching and accountability while delivering high standards of service.

This permanent role offers a Monday to Friday 9:00am–5:00pm schedule with some flexibility and a salary of £36,600 per annum. You will work with site and department leaders to improve customer journeys, reduce complaints and

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