IT Product Manager – Midlands – £35k to £45k pa (depending on experience)

This position has been filled.

Salary: £35,000 to £45,000 per annum (depending on experience).

Responsibilities

• Develop and manage the Electronic Services Product offering to meet customer requirements.
• Identify gaps in product functionality and prioritise the product roadmap.
• Collaborate with Sales and Client Services teams to maximise electronic service opportunities with both new and existing clients.
• Translate client requirements into high‑level specifications for the IT Development team.
• Work with the IT Development team to understand technical constraints and trade‑offs around implementation.
• Prepare and present business cases for new initiatives supported by analytics and product research.
• Conduct internal stakeholder training to increase product awareness.
• Manage budget planning and revenue for the product line.

Qualifications & Skills

• Pro‑active, positive, self‑starting and self‑motivated approach.
• Good working knowledge of the postal industry, DM and/or transactional market.
• Advanced literacy and numeracy skills.
• Excellent customer‑facing, verbal and written communication skills.
• Teamwork aptitude and evidence of achieving results through others.
• Strong planning, prioritisation and ability to meet tight timelines.
• Effective decision‑making capability.
• Strong analytical and numeracy skills with attention to detail.

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