Customer Experience and Insight Manager

Company: Iberdrola, S.A
Apply for the Customer Experience and Insight Manager
Location: Glasgow
Job Description:

## Customer Experience and Insight Manager**Customer Experience & Insights Manager** **Location:** HQ Glasgow **Salary + benefits:**£55,200 – £69,000pa + annual bonus (up to 15%) + single cover healthcare with a strong benefits package, and our excellent pension scheme, where we’ll double match your contribution up to a company contribution of 10%. **Closing Date:** Thursday 7th May searching for a Customer Experience & Insights Manager who can harness the power of customer insight and performance data to create meaningful, lasting change. In this role, shape and embed customer experience strategies that improve satisfaction, be an experienced leader in customer experience, performance bring strong stakeholder influencing skills, financial awareness, and experience of regulatory reporting, As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that – so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include: Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.#J-18808-Ljbffr…

Posted: April 29th, 2026