IT Service Delivery & Incident Support Engineer

Brainkind is seeking an on-site IT support professional to join the technology infrastructure team in Burgess Hill. You will act as a resolver group, providing technical support, incident resolution, and advice to the business, while ensuring processes are followed and service quality is maintained.

You will work with colleagues and external suppliers to resolve incidents and requests, applying ITSM best practices, documenting processes, and contributing to service improvement initiatives within

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