Customer Experience & Support Specialist

Matchtech is seeking a customer service professional to respond to inquiries by phone and email, identify and address issues promptly, and resolve complaints with empathy. You will maintain accurate records in our systems and keep customers informed about the progress of their work.

Strong problem-solving and Excel skills are desirable for data analysis. The role emphasizes effective communication, adaptability, and a calm approach in challenging situations, with a focus on delivering

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