Job details
Job reference R0002094Date posted 02/07/2026Application closing date 19/07/2026Location SleafordSalary MA01 (£15,434.28)Package Limited Term until Approx. December 2027Contractual hours 37 Basis Full time Job category/type Apprenticeships
Business Administrator Level 3 Apprentice (Revenues & Benefits)
The City of Lincoln Council is seeking a highly motivated individual to work within the Revenues & Benefits Shared Service based at North Kesteven District Council Offices, Sleaford. The role will involve supporting the service to administer council tax for two local authority areas. The service administers council tax, business rates and locally administered benefits as well as enforcing any associated arrears / debts. It is a fast‑paced environment with a high customer demand.
Duties
- Completing Revenues & Benefits system reconciliations.
- Reviewing and approving bills and benefit notifications being issued for print.
- Considering and responding to customer enquiries.
- Scrutinising and improving internal procedures.
- Undertaking reviews of council tax discounts and exemptions.
- Supporting the Council Tax Administration Team with clerical duties.
Successful Candidate
- Ability to use own initiative.
- Good interpersonal and communication skills.
- Ability to meet deadlines and prioritise day‑to‑day workloads.
- An understanding of adhering to and maintaining confidentiality.
- GCSE’s (or equivalent) to include English and Maths at Grade C/4 or above.
- Ability to demonstrate an understanding of and commitment to Equality, Diversity, and Inclusion (EDI) and how it applies to the role.
Benefits
- Flexible working options / Flexi time scheme.
- Generous annual leave entitlement plus bank holidays.
- Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).
- Health and Wellbeing support.
- Sustainable Travel Options (Tax free bike scheme and discounted City parking).
- Free on‑site parking at our Sleaford offices.
As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.
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