Fire & Security Service Engineer

Company: Mitie Group plc.
Apply for the Fire & Security Service Engineer
Location: Llandudno
Job Description:

Fire & Security Service Engineer

Join Mitie Fire & Security, where innovation meets dedication! We are on the lookout for a passionate and experienced Fire & Security Engineer to work on our renowned client’s sites across the UK.

Why Mitie Fire & Security?

As one of the fastest-growing companies, we pride ourselves on delivering excellence—from the initial design to long-term maintenance. We provide a vibrant culture, career progression opportunities, and a comprehensive benefits package such as competitive salary and vehicle allowance.

Your Role as a Fire & Security Service Engineer

Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world-class customer service, and will be rewarded for doing so.

  • Maintain Fire & Security Systems in your assigned area.
  • Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
  • Plan and respond to routine and re‑active call visits in your area.
  • Maintain effective communication with customers when planning site visits.
  • Maintain your stock levels with support from the Stores team.
  • Attend training sessions as and when required.
  • Attend Engineering team meetings as and when required.
  • Identify any personal training and development needs to help you provide the best possible customer service.

Our Systems

  • Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C‑Tec, Protec
  • Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
  • CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
  • Access Control: Paxton, PAC, Salto

What We’re Seeking

  • A technical background in the electrical / electronic industry.
  • Good all‑round knowledge of Fire and Security Systems.
  • Experience of front‑line customer contact preferred.
  • Excellent organisational skills.
  • A professional and presentable demeanor, always.
  • An ability to deliver exceptional customer service.

At Mitie Fire & Security, you’ll join a vibrant team that appreciates your contributions and is dedicated to your growth. If you’re ready to elevate your career while making a meaningful difference, we can’t wait to hear from you!

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Posted: July 9th, 2026