Debt Collector
About the job
We’re looking for a proactive and detail‑driven Debt Recovery Executive to join our fast‑paced team. In this role, you’ll support the end‑to‑end debt recovery process, working closely with third‑party collection agencies and internal teams to maximise recovery across a large portfolio. You’ll also handle disconnection cases, manage back‑office inboxes, and ensure accurate data handling for reporting and customer information management.If you thrive in a dynamic environment, enjoy problem‑solving, and have a keen eye for detail, this is a great opportunity to make a meaningful impact.
Key Responsibilities:
- Prepare debt recovery requests and complete investigations working closely with third‑party collection agencies
- Liaise with third‑party agencies and manage case queries/disputes
- Review recovered payments, raise invoices, and support accurate allocation
- Ensure all work follows company procedures
- Complete investigations on accounts including Land Registry, Companies House and other areas
- Be able to make decisions in a highly regulated area
Skills & Experience:
- Strong attention to detail and accuracy
- Confident communicator with good admin skills
- Able to multitask and meet deadlines
- Numeric/analytical experience; proficient in Excel and Word
- Team player; energy industry knowledge is a bonus
What can we offer?
This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes;
- Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one!
- Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success.
- Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition.
- Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values.
On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career!
Working Pattern
In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday.
Working with us at Corona Energy
At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Workin the UK with over 80% of our team recognising our outstanding employee experience!
To support this experience, we also offer our team;
- Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day.
- An annual focus on wellbeing with events and activities to support your health, wealth and inner-self!
- An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time.
- The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards.
If you are looking for a career that is all about positive energy, we would welcome your application!Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.
Benefits found in job post
Medical insurance
Requirements added by the job poster
• No need for visa sponsorship
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