Job overview
Please note – Due to a genuine occupation need, and the demands of the service, we are only able to accept female applicants. The role involves working exclusively in a female patient environment specialising in labour, fertility, and gynaecology.
The post holder will be part of the Birmingham and Solihull Local Maternity and Neonatal System (LMNS) – a team dedicated to supporting maternity care across its trusts, implementing the recommendations of “Better Births” by delivering the National Maternity Improvement Programme. A key component of the programme is the implementation of the Saving Babies Lives Care Bundle and the Maternity Care Bundle.
They will act as an advocate for women and their families, building a trusting relationship and supporting the activities of patient experience, outreach, listening to, and gathering feedback from our non‑English‑speaking populations.
Main duties of the job
The post holder will work closely with the Community Midwifery Teams, Continuity of Carer teams and local third‑sector organisations to build wrap‑around care and well‑being service provision based in a community setting to improve outcomes for women from ethnic minorities throughout their pregnancy.
The MLSW will work within community maternity services to provide individualised support to women and will specifically deliver support to women and their families in a flexible and innovative way. Beyond this, the MLSW will also engage with the well‑being of the women they interact with, promoting healthy lifestyles and signposting to other relevant services.
The MLSW will receive referrals from team members for support, who will advise and will work proactively with all women and their household members who are from an ethnic minority background.
The MLSW will develop interventions jointly with Smoking Cessation Support Workers to ensure key health messages are delivered through focus groups, using different communication means based in a community setting to improve outcomes for women from ethnic minorities throughout their pregnancy.
Person Specification
QUALIFICATIONS
- Educated to GCSE standard minimum Maths & English grade C or equivalent
- NVQ 3 in Health Care or equivalent
- Level 3 Certificate in Community Interpreting qualification (or equivalent)
- Recognised language qualification at NVQ level 4 or equivalent
KNOWLEDGE & NATURE OF EXPERIENCE
- Knowledge of patient administration system, experience of BadgerNet or patient records management system
- Evidence of working with vulnerable patients requiring specialist support
- Experience of providing support to women/birthing people with neurodiversity aligned to their social needs
PERSONAL SKILLS / ABILITIES AND ATTRIBUTES
- An ability to speak Somali
- Reliable, punctual, and flexible across hours of work when required
- Self‑awareness in terms of assessing own knowledge and competence and understanding own boundaries
- Self‑awareness in terms of recognising the impact of their behaviour on others.
- Ability to present an open and non‑judgemental demeanour
- An ability to read and write Somali
OTHER REQUIREMENTS
- Maintain confidentiality
- May be required to work in other teams and localities as required.
- Demonstrate an understanding of the practices of equality, inclusion, and diversity in the delivery of this role
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