If you’re a highly organised project administrator looking for a new challenge, this could be the perfect next step for you.
As a Project Support Officer, you will play a vital role in helping deliver key programmes and initiatives by providing excellent start to end project administration, coordination, planning, and communication support. Working at the heart of a busy team, you will ensure activities are effectively organised, accurately documented, and progressed in a timely manner.
This role is ideal for someone with strong organisational skills who enjoys managing competing priorities, building positive relationships, and ensuring nothing falls through the cracks. You’ll work closely with colleagues across Transport for West Midlands, the West Midlands Combined Authority, and partner organisations, coordinating meetings and events, managing diaries and supporting programme activities.
Whether you’re already working in a project support environment or looking to build on your administrative experience, this is an excellent opportunity to gain valuable experience, develop new skills, and make a real contribution to projects that positively impact communities across the West Midlands.
What you will be doing
- Contribute to the continuous improvement of project, programme and process management
- Work closely with other support officers
- Deliver outstanding administrative project support including editing, reviewing, and coordinating the production and distribution of reports, briefing documents and Cabinet / Board papers
- Manage workstream documentation
- Lead on the setting up of workshops, meetings and events
- Coordinate and contribute to the development and production of event and engagement material
- Raise orders on the financial system
What’s essential
- Experience of working in a busy environment
- Ability to co-ordinate complex schedules
- Ability to communicate and support/influence across all levels and roles
- Strong interpersonal and verbal/written communication skills
- Excellent IT skills
- Self-motivated and able to perform at high standards
- Able to build strong relationships
- Proactive and a creative thinker
- Team player
Location
The location for this role is 16 Summer Lane with at least 2 days a week spent in the office.
Salary and benefits
We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered.
- Local Government Pension Scheme (one of the most generous pension schemes in the UK).
- Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs).
- 28 days paid annual leave (with an option to purchase more) + Statutory days.
- EV car benefit scheme
- Healthcare plans.
- Discounted gym membership, will writing,andmortgage advice.
- An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate.
- 3 days of paid leave each year to volunteer.
- Interest-free financing through SmartTech to buy the latest technology
- Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costcomembership through the WMCA.
- Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts.
- Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses.
Right to Work in the UK
Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).
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