Job Title
Head of eCommerce
Salary
£90k
Company Description
Airportr Technologies Limited is a Series A travel-tech company reimagining baggage logistics through a Baggage-as-a-Service platform. Partnering with global airlines like easyJet, Lufthansa, and Singapore Airlines, they turn travel complexity into digital simplicity, scaling rapidly across European markets to provide seamless, premium baggage services for modern travelers.
Job Description
As Head of eCommerce, you will own the end-to-end B2C booking funnel and growth engine. Reporting to the CEO, you will have full autonomy to audit the tech stack, optimise conversion through rigorous A/B testing, and scale direct-to-consumer revenue alongside expanding airline partnerships. This hands‑on role balances high‑level strategy with granular execution.
Location
London, UK
Why this role is remarkable
- Full autonomy to shape and own the entire B2C eCommerce function from the ground up at a Series A scale‑up.
- High‑impact visibility with a direct reporting line to the CEO, influencing the core product that powers global airline partnerships.
- Unique greenfield opportunity to build the direct‑to-consumer growth engine as the company expands across European and international markets.
What You Will Do
- Architect and optimise the booking experience to drive high conversion rates across diverse European markets with localized digital journeys.
- Own the complete eCommerce stack, CRM strategies, and digital marketing spend, focusing on lifecycle automation to drive repeat bookings.
- Lead a structured, data‑driven experimentation program to improve key metrics like bounce rates, CAC, and long‑term customer lifetime value.
The Ideal Candidate
- Proven experience owning a transactional B2C funnel end‑to‑end, with a track record of driving significant improvements in checkout UX.
- Analytical leader fluent in funnel data, P&L management, and structured A/B testing within a fast‑paced scale‑up environment.
- Commercial operator who understands the nuances of the European travel market and can tailor product merchandising to different cultural audiences.
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