Overview
At Abri, we’re committed to creating thriving communities and providing excellent homes and services for our customers. We are looking for an Administrator & Scheduling Coordinator to join our team and support the delivery of our Damp & Mould service. Based in our Eastleigh office, you will schedule, coordinate, monitor, and proactively manage operatives’ and surveyors’ diaries to help ensure works are delivered efficiently and that customers receive a great experience from start to finish.
Responsibilities
- Schedule, coordinate, monitor, and proactively manage diaries for operatives and surveyors; help ensure works are delivered efficiently and customers have a positive experience from start to finish.
- Arrange appointments and keep customers updated; support colleagues across the business to deliver an excellent Damp & Mould service.
- Build relationships with a wide range of people, juggle priorities, and find solutions when plans change.
- Help customers understand what is happening next; work with operatives and surveyors to schedule works; use data to identify service improvements and keep activities on track.
- Maintain an organised, proactive, and customer-focused approach in a busy environment.
Why join us
At Abri, you’ll be part of a supportive team where your work genuinely makes a difference to our customers and communities. We offer opportunities to develop your skills, share ideas, and contribute to continuously improving the services we provide.
Qualifications and requirements
- Experience scheduling jobs or managing diaries
- Strong administration skills
- Enjoy working with people
- Organised, proactive, and customer-focused
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