Hybrid IT Service Delivery Leader

Holland & Barrett is seeking a Service Delivery Manager to shape IT service delivery as we modernise our IT landscape. You will lead high-quality IT services, manage relationships across IT Operations and the business, and drive continual service improvement.

You will oversee incident, change and transition processes, while ensuring services stay stable, resilient and aligned with business goals. This role requires strong stakeholder management and ITIL expertise, with hybrid work and office

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