General Manager: People, Service & Growth Leader

Pret A Manger General Manager in Belfast leads team recruitment and onboarding, builds a robust succession plan, and champions Pret’s values to drive customer joy.

You will ensure in-shop training, compliance, and journal reviews; manage the 6 Key Points of Service, speed of service, and the Coffee Calling System; oversee production standards and food safety; and foster a culture of change, coaching, and continuous improvement across the shop.

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