Onboarding Team Lead: Operations, Quality & Improvement

Aimeewillow is seeking a dynamic team leader based in Manchester to oversee daily operations and ensure high-quality customer outcomes. The role demands strong leadership and analytical skills to drive team performance and foster an inclusive culture.

Responsibilities include monitoring service standards, conducting quality assurance checks, and providing operational support during peak times. The ideal candidate will have a solid background in customer service and effective communication skills.

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