Responsibilities
As a Technical Officer/Trainee Planner you will be responsible for all administrative functions for the processing of planning applications, including receipt, scanning, validation, consultation, committee preparation and issuing of decision notices. You will assist with the preparation of the agenda for the Planning Application Committee, coordinate major case meetings and agenda preparations, provide customer advice on planning matters, accurately direct customers to relevant authorities, maintain council statutory registers, log fees and sales income, handle refunds and ensure proper banking records. You will manage document scanning and indexing using the document management system, identify appropriate consultees, carry out consultation notification and correspondence, negotiate variations to submitted plans, and support continuous improvement of processes and systems.
Shortlisting Criteria
Evidence or examples of proven experience in each of the following shortlisting criteria will be assessed:
- Knowledge, experience, and behaviours required for a link/career graded post.
Qualifications & Experience
- NVQ Level 3 or equivalent education.
- Understanding of the working of the planning process.
- Good understanding of working in local government/public sector, public service ethics, partnership working, and customer care.
- Experience of providing comprehensive administrative support and customer-facing service within a busy and demanding environment.
- Experience of working to tight deadlines with conflicting priorities.
- Experience of providing advice to customers.
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