Availability Window
Sunday: 18:00–22:00
Monday: 19:00–23:00
Tuesday: 19:00–23:00
Saturday: 19:00–23:00
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (down to a minimum of 12) we have opportunities for this too and would still love to hear from you.
We would like you to be available during the periods listed above. We will schedule your contracted hours within these windows and give you three weeks’ notice of your shift times. We support flexibility, so if the times you’re available are close but not exactly the advertised windows, we’d still love to hear from you.
Customers are at the heart of everything we do.
As the face of Tesco out on the road, we deliver all the way from Land’s End to John O’Groats. Our Customer Delivery Drivers meet and talk to different customers in their homes every day. This role is about more than just driving: it’s about helping others and delivering great service with a smile.
It’s hands‑on, physical and full of variety. No two shifts are ever the same. For most of the day you’ll feel like your own boss, delivering to your customers, while a team of Managers and colleagues back at base supports you when you need them.
So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change careers, everyone is welcome at Tesco.
Responsibilities
- Ensuring the van and trays are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as you see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were your own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customer’s time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank you’.
- Acting quickly to respond to the changing needs of our customers and embracing change within our store.
- Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for you.
- Sharing ideas with your Manager and other colleagues on how we can improve our store for customers.
Qualifications
- A UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
- Able to adhere to the GB Domestic Driving Rules.
Inclusivity and Equality
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. We promote diversity, equity and inclusion. Whoever you are and whatever your background, we always want you to feel represented and to be yourself at work. That’s why we’re a place where everyone’s welcome.
Other Information
We know life looks different for each of us, so we support flexible working. Some people are at the start of their careers, some want freedom to do what they love, others are caring for a family or juggling other commitments. Talk to us throughout your application about how we can support you.
We are proud to be accredited Disability Confident Leader and are committed to a fully inclusive and accessible recruitment process.
We only recruit individuals who have passed the school leaver’s age. If the role requires working before 6:15 am or after 9:45 pm or involves leading roles in warehouses, beer, wine & spirits, counters, bakery and driving roles, candidates must be over the age of 18.
If we receive a large number of applicants, some roles may close earlier than the advertised end date. We will only offer individual feedback to those who attend an interview.
For more information about us, visit www.tescoplc.com.
#J-18808-Ljbffr…