Remote SaaS Support Analyst with Zendesk

PageUp in the UK is seeking a Customer Support Analyst to provide proactive advice and implement solutions for our bespoke Applicant Tracking Software and Recruitment Marketing SaaS products by PageUp Clinch. This is a full-time role, primarily remote with occasional London office visits.

You will troubleshoot via Zendesk, own client issues, and contribute to documentation while helping clients optimise their careers sites. A SaaS support background and excellent communication are highly valued.

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