Job Title – Night Front Office Agent – Maternity CoverDepartment – Front OfficePay – £12.98 per hour plus amazing benefitsHours – Full Time Location – Newport, NP18 2LXID – Req
Join the Greatest Story in Hospitality!Become one of our Hospitality Heroes as a Night Front Office Agent at Coldra Court Hotel, part of The Celtic Collection, where unforgettable experiences happen from Manor to Marina.If you love being the calm, reassuring presence that makes every guest feel valued, this is your moment.
What Makes You Our Ideal Hero?You’ll shine in this role if you have:– A calm, confident, and professional approach – especially when others are asleep!– A genuine passion for creating exceptional guest experiences– Strong multitasking skills and an eye for detail– The ability to thrive in a fast-paced, guest?focused environment– A warm and welcoming personality that makes every guest’s stay special
Your Mission as a Night Front Office AgentWith our “Yes, We Can” philosophy, you will:– Welcome guests with warmth at any hour, delivering smooth check?in and check?out experiences– Handle individual and group arrivals using our hotel systems with confidence– Share your knowledge of The Celtic Collection to assist guests with recommendations and queries– Leave guests with a memorable first and last impression — every time
Why You’ll Love Being a Hospitality HeroWe believe great work deserves great rewards. You’ll enjoy:– Career development from day one– Discounts on food, drink, and hotel stays– Discounted leisure membership– Free virtual GP appointments– 24/7 wellbeing helpline– NEST pension scheme– Social Club, staff events & monthly awards– End?of?year recognition and appreciation initiatives
Grow with The Celtic CollectionAs part of our team, you’ll be able to proudly say:– I’m equipped, trained and supported to excel in my role– I work in an inclusive, friendly and positive environment– My ideas are valued and my contribution matters– I’m encouraged to learn, grow and develop every day– I understand our ambition, and I play a part in it
Recruitment InformationWe may close this campaign early if we receive a high volume of applications. All applicants must have the right to live and work in the UK, and evidence will be required in line with current UK Visas and Immigration guidelines. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds.
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