Customer Care Advocate — Complex Issue Resolution

Company: Bristol Water
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Job Description:

Bristol Water is seeking a Customer Care Advisor to join our Customer Hub team. You will handle complex customer queries, drive timely resolutions and uphold service standards across Bristol City, North Somerset, Bath and surrounding areas.

Role requires strong communication, investigation skills and a customer-first mindset. Working hours are 38 per week with shifts across 8:00 am–6:00 pm and no weekend work. A DBS check will be conducted as part of onboarding.

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Posted: July 19th, 2026