CONCIERGE ASSISTANT, ONE HYDE PARK
3 days on, 3 days off, 12 hour shifts
We’re looking for a Concierge Assistant to join our Concierge team at One Hyde Park.
Responsibilities
- Providing exceptional service to our residents and their guests
- Doorman duties
- Porter duties
- Valet parking duties
- Cover the Concierge desk when required
As a Concierge Assistant you will work on a 3 on, 3 off rotating shift basis of 12‑hour shifts, covering weekends, bank holidays and occasional night shifts.
Qualifications
- Possession of a valid UK driving licence is essential (advanced licence preferred).
- Previous 5* hotel or residences experience.
- A charming and outgoing personality with excellent manners and communication skills.
- Efficient in multi‑tasking in high‑pressure environments.
- Flexible availability.
Benefits
- Fantastic learning and development opportunities for all levels of staff.
- 3 complimentary nights per year, increasing to 5 with length of service.
- Discounted stays at our beautiful properties across the Group.
- Access to discounts and deals with over 500 popular high‑street retailers, including discounted gym memberships and travel deals.
- 50% F&B & Spa discount.
- Complimentary Westfield Healthcare cash plan, children added at no extra cost.
- Friends & Family hotel rate and Spa discount.
- Season ticket loan & cycle‑to‑work scheme.
- Free meals on duty & uniform dry‑cleaning services.
- Increased holiday entitlement with Length of Service, up to 33 days off.
- 1 paid Charity Day per year to dedicate to a charity of your choice.
- Free Life Insurance benefits whilst in service.
- Company pension plan.
- Access to Hospitality Action’s Employee Assistance Programme.
- Employee Recognition Programmes.
- Colleague social events and wellness programmes.
Eligibility to work in the UK
All candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Diversity & Inclusion
We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long‑term success of our people, our business and the societies and economies in which we operate.
All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.
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