Clinical Support Assistant

The Newcastle & Gateshead Homeless Mental Health Team have an exciting opportunity for a Clinical Support Worker. This is a rare opportunity to work within one of CNTW’s most unique services.

Due to the nature of this role and the risks associated with our client group, this post has a Genuine Occupational Requirement to be filled by a male, in accordance with Schedule 9, Part 1 of the Equality Act 2010.

Job responsibilities include:

• Supporting clients who have various mental health issues including psychosis, depression, anxiety, complex emotional needs, alongside homelessness.
• Supporting members of the team to deliver evidence‑based treatment and to engage in collaborative working across the multi‑agency team.
• Assisting in the delivery of care to service users who have diverse needs, presentations and a range of mental health conditions, cognitive and/or learning disabilities under the direction of a registered practitioner.
• The overall responsibility for the service user remains at all times with the registered practitioner.
• Implementing and evaluating care within a prescribed framework, ensuring high‑quality, individualised care is delivered and promotes recovery, wellbeing and maximises independence.
• Supporting the team in providing excellent and effective person‑centred care.
• Providing compassionate care that is based on empathy, kindness, respect and dignity.
• Actively engaging in the supervision and appraisal process as identified in Trust policy.
• Offering interventions to service users requiring mental health support.
• Attending clinical appointments as a second person.

We are looking for an individual with the following qualities and aspirations:

• Willingness to work with clients who can be hard to engage and who are often socially excluded.
• Confidence in offering assertive engagement aligned with a positive risk‑taking approach.
• Passion to make a difference in this specialised area of mental health provision.
• Keenness to develop collaborative networks with a range of service providers including Housing, Probation, Addictions, MAPPA, Local Authority and Safeguarding.
• Ability to work autonomously and as part of a team that addresses complex needs in demanding environments.

We aim to attract and retain a diverse, talented and committed workforce. In return we can offer a dynamic working environment in which to build a career.

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