Multi-Channel Customer Care Specialist

MPJ Recruitment in England is seeking an experienced Customer Services Representative to join our Operations Team. You will handle a wide range of enquiries across phone, email, webchat and social media, taking ownership of queries from first contact to resolution.

This role demands strong communication, a customer‑focused approach, and the ability to work toward KPIs in a fast‑paced environment. You’ll support colleagues with digital self‑serve tools and contribute to a culture of service

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