Retail Service Manager — Client-Focused, Hybrid

Edenred Payment Solutions is seeking a Service Manager to oversee Retail & Travel clients across the EPS service. The role involves client engagement, operational monitoring, incident escalation, and cross-team collaboration to ensure high-quality service delivery. Hybrid working model in London/Swindon.

You will drive improvements, manage documentation, and support sales with RFPs and growth opportunities. A strong background in retail operations and client relationship management is required.

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