IT Desktop Engineer

Responsibilities:

• Provide Level 1 support to IT system users, including clarifying inquiries, escalating complex issues to subject matter experts, and ensuring the tracking and closure of all queries.
• Assist in User Account Management by guiding users through the processes of creating, modifying, and deleting user access.
• Facilitate the User Account Review (UAR) process by ensuring reviews are conducted in a timely manner.
• Conduct onboarding sessions for new division representatives on the use of ComLink systems.
• Perform administrative duties, including the maintenance and updating of data records.

Requirement:

• Diploma in Information Technology, Computer Science, or other relevant disciplines.
• Open to consider Entry Level applicants
• Immediate Starters are preferred

Regret to inform you that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

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