IT Service Delivery Lead — Drive Service Excellence

Company: Addition
Apply for the IT Service Delivery Lead — Drive Service Excellence
Location: Watford
Job Description:

Addition is seeking an experienced IT Service Delivery leader to head operational IT delivery, shape service excellence, and build strong relationships across the business while guiding a talented technical team.

Based in Surrey with hybrid working, the role covers incident, problem and change management, vendor management, governance, and continuous improvement of IT services and delivery to support business objectives.

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Posted: July 20th, 2026