Shop Manager – Ocado Staff Shop, Luton
Join Our Team as a Shop Manager based at our Ocado Staff Shop in Luton. You will be based on the Ocado Site at Luton working in partnership to ensure the smooth running of the colleague shop. You will look to consistently deliver great service by truly putting our customers at the heart of what we do, focusing on the store standards. The role of Shop Manager is to oversee all areas of daily business operations, including leading the team to deliver the store standards, key performance indicators and an excellent level of customer service to our members within a dynamic retail environment.
About Us
Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award‑winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we’re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details of location and shift pattern
Location: Staff Shop (Ocado Luton), Panattoni Park, Luton, LU4 9TT
Shifts/Hours: 29 hours per week on a rota basis
Hours of work: Tuesday 5.30am – 6pm; Wednesday 8am – 6pm; Thursday 5.30am – 6pm; Friday 8am – 8.30pm; Saturday 8am – 12.30pm
Salary: £22,183 per annum
Accountabilities and responsibilities
- You will be responsible for ensuring the team are motivated to deliver the day to day delivery of the department
- You are required to effectively communicate with and co‑ordinate the team of departmental colleagues to consistently deliver an excellent department
- Ensure standards remain high and continually look for ways to improve
- Support with any departmental tasks that are required
- Ensure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practice
- Continuously review waste within your department and seek solutions to reduce wastage where possible
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