Operations Manager – London

Overview

Title: Operations ManagerLocation: London / HybridSalary: £40,000 – £55,000 per annum

Responsibilities

• Monitor sales and expenditure within area and ensure that agreed budgets and targets are achieved.
• Ensure that all operating and service standards are achieved and maintained.
• Allocate and deploy staff, so that all areas are adequately covered at all times.
• Ensure that all staff are fully trained and competent within their job role.
• Oversee customer service departments and assess that they are meeting customer satisfaction goals
• Prepare, revise and submit reports, budgets and other documentation
• Communicate information to the departments filtered for management
• Development of individual program budgets
• Payroll management, including tabulation of accrued employee benefits
• Disbursement of checks for agency expenses
• Regular meetings with Executive Director around fiscal planning
• Supervise and coach office manager on a weekly basis

Qualifications

• Strong background and work experience in Operations
• Excellent computer skills and proficient in excel, word, outlook, and access
• Excellent communication skills both verbal and written
• Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
• Excellent interpersonal skills and a collaborative management style.
• Excellent people manager, open to direction and Collaborative work style and commitment to get the job done
• Persuasive with details and facts
• Delegate responsibilities effectively
• High comfort level working in a diverse environment

If you feel you have the relevant experience and credentials for this role, then please simply send your CV by hitting APPLY NOW!

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