Desktop Platform Engineer & Incident Lead

A global technology firm in Greater London is looking for a professional to manage vendor engagements while improving incident resolution rates. Responsibilities include driving problem management functions, overseeing monitoring teams, and acting as the production owner for the Desktop OS. The ideal candidate will have strong communication skills and the ability to interact with various resolver groups, ensuring seamless platform operations. This is a vital role aimed at enhancing service delivery and operational efficiency.#J-18808-Ljbffr…