Medical Records Team Leader

Brighton Hospital | Administration | Permanent | Full Time | Up To £30,000 Depending On Skills And Experience | 37.5 hours a week

Nuffield Health is Britain’s largest not-for-profit healthcare organisation. We are seeking a Medical Records Team Leader for our Brighton Hospital. The team plays an integral role within the patient journey, ensuring all records are maintained and available to all departments throughout the patient’s path.

Responsibilities

• Manage the day‑to‑day running of the department, including team rota, ensuring cover for all gaps and personally covering any unfilled shifts.
• Lead, motivate and supervise the team.
• Implement training to ensure staff possess the required skills and maintain high standards.
• Conduct process improvement exercises to highlight key areas for improvement.
• Hold regular team meetings and 1‑to‑1 performance reviews.
• Effectively manage the quality and flow of data into the department, in line with GDPR regulations.
• Liaise with stakeholders across the hospital, including Clinical teams, Leadership teams, Consultants, and their Medical Secretaries.

Essential Qualifications

• Experience leading a team of 5+ members.
• Medical Records experience.
• Excellent communication and interpersonal skills.
• Strong leadership qualities.
• Competent IT skills.
• Self‑starter with the ability to make an immediate impact.
• Commercially aware.
• Previous process mapping/improvement experience.
• Change implementation experience.
• Ability to develop key relationships within the organisation.

Desirable Qualifications

• Previous healthcare experience.
• Experience in a similar patient/customer note handling role.

Benefits

Enjoy a range of fitness, lifestyle, health and wellbeing rewards, such as free gym membership, health assessments, retail discounts, and pension options.

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