Accessible rail travel depends on systems that work reliably in live environments.
Our Passenger Assistance platform turns passengerassistancerequests into coordinated action inside live rail operations.
We’re hiring a Senior Front-End Engineer to own and scale the front-end layer of a platform used daily in live rail operations.
Strategic Context
Transreportexists to remove structural barriers in rail travel. Our vision is that everyone has access to travel everywhere.
Weoperateacross the UK, Japan, and the EU and have supported over 10 millionassistancerequests for more than 1 million users.We are a Series A company recognised with a King’s Award.
As our platform grows in complexity, this role ensures that usability, stability, and engineering quality scale with it in a live rail environment where failures directlyimpactreal journeys.
Outcomes & Impact
Within 6 months, you will :
- Own and deliver complex features end-to-end within one active product stream.
- Confidently drive cases from refinement through to release with minimal supervision.
- Improve accessibility, maintainability, and test coverage across your area.
- Act as a trusted delivery partner for Product and QA.
- Strengthen code review standards and engineering consistency.
Within 12 months, you will:
- Confidentlycontribute toUK and Global teams based on priority.
- Lead incident response efforts when front-end issues affect production.
- Influence front-end architectural decisions.
- Raise the overall quality bar across our Vue/Nuxtecosystem.
Responsibilities
- Own & Deliver: Take full ownership of features from discovery through production release, ensuring high-quality and timely delivery.
- Drive Cases & Process: Independently drive development work, manage ambiguity, and proactively remove blockers without requiring day-to-day direction.
- Accessibility & Standards: Champion accessibility best practices and ensure implementation aligns with inclusive design principles.
- Technical Leadership: Conduct code reviews, guide architectural decisions, and raise engineering standards across the front-end codebase.
- Incident Response: Lead investigations and resolution efforts during critical production incidents, ensuring fast and structured recovery.
- Collaboration: Work closely with Product, Design, QA, and backend engineers to refine requirements and ensure clarity before development begins.
- Continuous Improvement: Contribute to better tooling, documentation (e.g., C4 model), CI/CD improvements, and development processes.
The Tech Environment:
- Framework: Nuxt3 (Vue 3 with SSR), NuxtAuth, Nuxti18n
- Build & Runtime: Vite, Nitro
- Testing: Vitest, Vue Test Utils
- Styling: TailwindCSS
You are not expected to know every tool on day one, but you should be comfortable mastering complex front-end ecosystems and guiding others in best practices and troubleshooting.
Requirements
Must Haves
- Strongexpertisein Vue.js and modern front-end architecture.
- Proven experience owning and delivering complex features end-to-end.
- Experience with state management (Pinia,Vuex, Redux, etc.).
- Experience working within established codebases and improving them.
- Comfortable working with minimal supervision in high-autonomy environments.
- Familiarity with CI/CD and modern practices such as TDD.
- Ability to prioritise effectively and manage multiple initiatives.
- Strong written and verbal communication skills in English.
- Comfortable working within a remote team.
- Experience implementing designs from Figma/AdobeXD/Sketch with high fidelity.
- Experience working on accessibility-focused or public-facing products.
- Exposure to Ruby on Rails environments.
- Experience with Docker, Kubernetes, or cloud-native systems.
- Experience working with external product owners or regulated industries.
- Free flu jab for you and your family
- 25 days holiday
- Volunteering Leave
- Cycle and Tech Scheme
We value :
- Clarity over bureaucracy
Weoperatewith high autonomy and high accountability. People are expected to raise risks early, communicate clearly, and take responsibility for outcomes.
Interview Roadmap
- ScreeningCall (30 mins) – Recruiter alignment
- Technical Exercise –Front-end architecture & delivery approach
- Final Culture Conversation – Leadership alignment
We’rea Disability Confident employer and we welcome applications from disabled candidates. If you need any adjustments at any stage of the recruitment process, please tell us what would help -we’llwork with you to make the process as accessible as possible.
We also offer a Guaranteed Interview Scheme (GIS) for candidates who consider themselves to have a disability as defined under the Equality Act 2010.
If youindicatethisoptionin your application and your applicationdemonstratesthat you meet the essential criteria for the role,you’llbe invited to interview or assessment.
Choosing GISdoesn’tguarantee a job offer. If you have any questions, please get in touch.
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