This organisation is a specialist managed technology services provider operating within the creative sector. Supporting more than 5,000 users across 100+ businesses, they deliver high-quality IT infrastructure and security services from their London headquarters. Their continued growth is driven by a strong internal culture, technical excellence, and a genuine commitment to service quality.
The Role
An opportunity has arisen for an experienced Solutions Engineer with a strong cyber security background to join a growing technical team.
This role is centred on strengthening and safeguarding client IT environments. You will identify security gaps, implement robust protection measures, and configure and manage a broad range of security technologies to ensure resilience across client estates.
Key Responsibilities
Security Architecture & Deployment
- Design and implement protective security solutions across client environments
- Configure and manage firewalls, endpoint security platforms, and cloud-based protection services
Incident Handling & Response
- Lead investigations into security incidents
- Contain and remediate breaches effectively
- Review incidents and introduce preventative improvements
- Work directly with clients to maintain proactive security posture
Vulnerability & Risk Management
- Perform vulnerability scanning and penetration testing
- Assess risk exposure and implement mitigation strategies
- Deploy corrective actions to strengthen infrastructure resilience
Monitoring & Reporting
- Deploy and maintain security monitoring solutions
- Provide structured reporting on incidents, vulnerabilities, and remediation progress
Best Practice & Governance
- Advise clients on security frameworks, policies and operational standards
- Contribute to establishing robust and scalable cyber security practices
Client Engagement
- Act as a trusted advisor to clients on security matters
- Understand business requirements and recommend appropriate solutions
- Work alongside wider engineering teams
- Provide guidance and support to junior engineers
- Ensure consistent application of security standards across projects
Technical Expertise Required
Security Tooling
- Strong hands-on experience with firewall platforms such as Palo Alto and Fortinet
- Knowledge of IDS technologies
- Experience with EDR tools including Microsoft Defender and Sophos
- Familiarity with SIEM platforms
- Deep understanding of VLANs, VPNs, DNS, TCP/IP
- Experience securing Microsoft Azure and AWS environments
- Expertise in access controls, configuration management and threat prevention
- Deployment and management of solutions such as Microsoft Defender for Endpoint, Bitdefender or Sophos
- Practical knowledge of investigation, containment and remediation processes
- Exposure to SOC environments beneficial
Certifications & Standards
- Cyber Essentials and Cyber Essentials Plus certification
- Knowledge of GDPR, ISO 27001 and NIST frameworks
- Experience embedding security best practice within client infrastructures
- Conducting structured testing and risk management exercises
Project & Stakeholder Management
- Delivery of client-facing security projects to deadline
- Ability to translate complex technical matters for non-technical audiences
- Hybrid model including work-from-home Fridays and additional remote flexibility
- 22 days annual leave plus Bank Holidays, increasing to 25 days with tenure
- Quarterly and annual staff awards
- Funded social events
- Ongoing professional development and training opportunities
This organisation is an equal opportunities employer committed to building an inclusive and diverse workforce. Adjustments throughout the recruitment process are welcomed where required.
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