Customer Support Manager — Lead a High-Impact Team

Taylor Wimpey is seeking a Customer Support Manager to oversee day-to-day administration of customer issues and to lead the Customer Support Coordinators and operatives. You will work closely with the Customer Service Director to collate data, analyse trends, and escalate issues as needed.

The role focuses on delivering excellent customer service, managing resources effectively, and driving continuous improvement across the Customer Service function within a housing developer environment.

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