As a Field Service Engineer you’ll be the face of the business, providing first-class aftersales support to customers and helping keep some of the UK’s most advanced buses operating safely and efficiently. You’ll build lasting customer relationships, solve technical challenges and play a key role in delivering the outstanding service we are known for.
BASIC SALARY:
up to £45,000
BENEFITS:
- Company van (insured, taxed, and fuel covered)
- Paid from the moment you leave home
- Enhanced overtime rates (1.3x, 1.5x, 2x)
- Professional development including EV & Hydrogen training
- IT and diagnostic equipment provided
- Life insurance
- Medicash health scheme
- Discounts with major retailers
LOCATION:
Liverpool
JOB DESCRIPTION:
Field Service Engineer – Commercial Vehicle, Transportation
One day you could be diagnosing an electrical fault, the next carrying out a warranty repair, supporting a busy workshop or helping a customer get vehicles back into service.
Your responsibilities will include:
- Diagnosing mechanical and electrical faults using industry diagnostic equipment and technical manuals
- Providing technical support directly to customers on-site
- Completing warranty and campaign repairs to the highest standard
- Identifying root causes and feeding valuable technical information back to the engineering team
- Estimating repairs and supporting the Parts & Service team
- Promoting service solutions and genuine parts where appropriate
- Working closely with Regional Service Managers and customer workshops
- Travelling between customer sites and occasionally attending factory training or supporting other locations when required
PERSON SPECIFICATION:
Field Service Engineer – Commercial Vehicle, Transportation
We’re looking for someone who enjoys getting hands-on, takes pride in their work and genuinely enjoys helping customers.
You’ll ideally have:
- NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent)
- Proven experience in a heavy vehicle/PSV environment, dealership, or fleet operation
- Strong mechanical and electrical fault-finding skills
- Experience using diagnostic equipment
- A willingness to travel and occasionally stay away from home when required
THE COMPANY:
Year after year, since 1946, we have contributed a tremendous amount of technology & innovative products to help grow and improve the global transportation industry. Our goal is to leave a legacy that will inspire the next generation to move towards a better, sustainable tomorrow.
Alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.
#J-18808-Ljbffr…