System Project Manager

As a Systems Project Manager, you will become an integral part of a fast‑paced and collaborative IT team. The primary focus of the role is the delivery of MLL’s CRM and ITSM platforms, including associated system migrations, while also overseeing a range of smaller internal initiatives.Responsibilities include managing project budgets and timelines, producing accurate project and operational reporting, and coordinating with external vendors and internal stakeholders. You will ensure a consistent, structured approach to project delivery by applying agreed standards and best practices, while acting as a key conduit for information flow between the IT function and other departments across the business.Exceptional stakeholder management and influencing skills * Excellent communication (written and verbal) skills and ability to present at both technical and executive level * Ability to translate technical detail into business-friendly language * MS Office skills, including MS Project, MS Visio and MS PowerPoint * Solid understanding of software architectures, applications and data migration concepts * Highly motivated and driven individual to deliver against Project strict deadlines * Proven experience as a Project Manager delivering software or systems migrations * PRINCE2, AgilePM or equivalent project management certifications (desirable) * Understanding of ITIL V3/V4 and supporting qualification in support of process / system alignment * Knowledge of telecoms sales, delivery and support to underpin project deliverablesDeliver a migration from and to a new internal CRM/CMDB/ITSM platform * Support cost saving initiative Projects (where required) * Project management approach delivering Projects to time, cost, scope and quality through rigorous Project controls * Strict change and exception management controls * Coordinate data migration, cleansing, system integration, testing and cutover activities * Ensure a smooth transition to operational support teams including the coordination of training and regular business communication * Deliver the project ensuring it is aligned with the MLL compliance requirements.Pension Scheme * Life Assurance * Health & Dental Insurance * Financial Wellbeing & Will Writing * Wellbeing Support Programme (EAP) * 25 Days Holiday & Holiday Buy Scheme * At MLL Telecom Ltd, we are proud to stand alongside the Armed Forces community. As a committed supporter of the Armed Forces Covenant and a holder of the Silver Award from the Employer Recognition Scheme, we actively foster a workplace culture that values the unique skills, dedication, and experience of Serving Personnel, Reservists, Veterans, and military families.MLL offers a flexible and supportive environment that honours their service, promotes inclusivity, and encourages career development within our organisation…