An established and growing manufacturing business is looking to appoint a Quality Engineer to join its team at its Harlow HQ. This is an excellent opportunity to play a key role in quality improvement, supporting cross-functional teams and helping to drive a right-first-time culture across products and processes.
Role
You will support quality monitoring, investigation, and continuous improvement activities, helping to reduce waste and improve overall product and process performance.
Key Responsibilities
- Supporting the handling of warranty claims and customer-reported quality issues
- Assisting with customer investigations, including root cause analysis and corrective actions
- Supporting the development and maintenance of the Quality Management System (QMS)
- Participating in inspection activities including Tool Proof Samples, First Product Runs and Pre-Shipment Inspections
- Supporting new product introduction through quality planning, risk assessment and DFMEA activities
- Defining and maintaining inspection standards, sampling plans and quality controls
- Analysing scrap, rework and non-conformance trends to identify improvement opportunities
- Providing day-to-day quality support across assembly, warehouse and production operations
- Raising and managing Supplier Corrective Action Reports (SCARs)
- Supporting continuous improvement initiatives across products, processes and suppliers
- Reading and interpreting engineering drawings, specifications and technical standards
Ideal Candidate
The ideal candidate will have experience within a manufacturing environment and a strong understanding of quality processes and continuous improvement methodologies.
Qualifications
- Experience in a Quality Engineer, Quality Inspector, Production Engineer or similar role
- Background in a mechanical, electrical or manufacturing environment
- Experience supporting new product introduction and product development activities
- Ability to read and interpret engineering drawings and technical standards
- Experience using manual inspection methods and measurement equipment
- Knowledge of root cause analysis and corrective action processes
- Familiarity with quality tools such as FMEA, SPC, Pareto analysis and control plans
- Strong communication skills with the ability to work cross-functionally
- High attention to detail and ability to manage priorities in a fast-paced environment
Opportunity
- Hybrid-based in Harlow
- Opportunity to join a growing and forward-thinking manufacturing business
- Involvement in continuous improvement and new product development initiatives
- Supportive team environment with opportunities for development
- Long-term career progression within a quality-focused organisation
About Us
Zero Surplus is one of the UK’s premier recruitment agencies, based just outside Cambridge. Our recruiters source staff for small and international businesses across the South of England.
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